COVID-19 Information

COVID-19 Information

A safe experience at ARCOTEL Hotels

Your SAFETY is by FAR the highest priority for us!
We at ARCOTEL Hotels strictly adhere to the specifications of the respective federal governments.
Our partner Diversey has provided us with their cleaning and hygiene concept for all hotel areas, which guarantees the protection and well-being of our guests in all ARCOTEL Hotels!

Please note that our wellness and fitness area is currently closed for your safety. Our staff will be happy to help you if you need anything.


Please note that as of August 20, each guest must present a negative PCR test, antigen test or vaccination certificate at check-in. In addition, a negative test result must be shown every third day of the stay.
The following conditions must be met:

  • Negative Corona test result.
    The antigen test must not be older than 24 hours, the PCR test not older than 48 hours. The test must be renewed during a longer stay. or
  • Proof of vaccination by means of a vaccination certificate, vaccination card or printout.
    From the 15th day after the second vaccination with a centrally approved vaccine against SARS-CoV-2. Proof of vaccination for convalescents: If there was a positive molecular biological test for SARS-CoV-2 at least 21 days before the vaccination or if there is already proof of neutralizing antibodies at the time of the vaccination, the proof of vaccination is already valid from the time of the vaccination or
  • Certificate of segregation
    A medical confirmation is valid for six months after an expired infection with SARS-CoV-2. This must have been proven by molecular biology (e.g. PCR test).

Our measures:

COVID-19 Information

Face coverings are worn in all public areas.

Care is taken to avoid physical contact at all times. We welcome our guests wearing masks that cover our mouth and nose, so we smile with our eyes.

Hand disinfection stations are provided in all areas and rooms of our hotels.
We take compliance with the minimum safe distance very seriously.
Contactless payment is possible at
all ARCOTEL hotels.

Wherever disposable products are necessary, ARCOTEL searches for sustainable solutions.

Our employees receive regular training in hygiene and cleaning protocols.
All cleaning and disinfection activities are recorded daily .
We believe that washing hands regularly is a matter of course.
Employees’ temperatures are taken every day at the start of their shift.

All rooms throughout the entire hotel are ventilated with fresh air on a regular basis.
Critical areas throughout the hotels are disinfected multiple times a day.
All floors and surfaces in the public areas are cleaned several times daily.
The CO2 levels in the rooms are regularly measured with an air quality monitor.

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At ARCOTEL Hotels, we make booking easy for you. We save you not only valuable time, but also the tedious comparison with third-party providers. It’s that easy!